EventsCRM Impact
Open Collaboration Edition
Accelerating Business Innovation through CRM: Winning Strategies and Effective Collaborations.
- When
- Where
- Milan
- Status
- Past event
Starting from the analysis of new engagement, conversion and retention models applied in the B2C environment, we will analyze experiences, insights, winning strategies, successful case histories and best practices implemented by participating companies, with the aim of understanding how the consumer has changed with digital transformation and redefining the future of CRM from a strategic and technological point of view.
WHO
Moderator
Ludovico Dejak
Innovation Specialist
@ B4i - Bocconi 4 innovation
Event Speakers
Andrea Mazzini
Flexible Benefits Manager @ UnipolSai
Head of Operations and Sales @ Welbee
Francesco Cristofaro
Head of IT & UX
@ ConTe.it Prestiti Admiral Group
Chiara Giarrizzo
Head of Operations
@ Empethy
Tommaso Mari
Sales Director
@ MailUp
Flavio Caloni
Head of Sales Operations
@ MailUp
In an era of unprecedented evolution, the relationship between companies and customers is at the center of a radical transformation. An increasingly dynamic and customer-driven marketplace, where CRM supported by artificial intelligence (AI), big data, and automation enables brands to offer one-to-one personalization at scale and in real time.
CRM Impact aims to explore this evolving scenario to understand-in an open and dynamic panel discussion led by moderator Angelo Di Gregorio-how the consumer has changed and how emerging technologies and new digital experiences are redefining the role of CRM.
WHEN
Time
05 March 2024
from 6:30 PM
WHERE
Location
Bocconi for Innovation - B4iVia Ferdinando Bocconi, 6, Milano
WHAT
Accreditation
6:30 PM - 7:00 PM
Projects Presentation
7:00 PM - 8:00 PM
Light Dinner
from 8:00 PM
Gallery
