About Exelab

We Are Business Integrator

HubSpot Elite Solutions Partner and Twilio Gold Partner for AI, CRM, customer engagement, and large-scale enterprise architectures.

What we do

CRM, AI, contact center, data governance, and enterprise architectures for customer-facing areas.

We work at the intersection of business strategy and applied engineering: we start from the objective, choose the technology, build the solution, and measure the impact.

CRM, AI, contact center, data governance, and enterprise architectures for customer-facing areas.

We work at the intersection of business strategy and applied engineering: we start from the objective, choose the technology, build the solution, and measure the impact.

How we got here

Exelab was founded in Rome in 2017 with a precise mission:

to bring the power of the most advanced enterprise platforms to large organizations, with a distinctive level of expertise and customization.

The early years were built around HubSpot.

The depth of platform mastery led to Platinum recognition, then Diamond, and finally the designation as the first independent Elite Solutions Partner in Italy.

12 proprietary apps on the HubSpot Marketplace to extend the platform.

Born out of the real need to fill the gaps where the platform fell short.

The partnership with Twilio brought enterprise omnichannel communication into the CRM.

Contact center, virtual agents, voice and messaging integration. In 2025, Exelab became the only Twilio Gold Partner in Italy.

The acquisition of The Client Group brought data and AI expertise in 2024.

The team grew, the scope expanded, and the vision consolidated: building intelligent digital ecosystems that deliver measurable results.

On January 30, 2026, Exelab became a HubSpot Elite Solutions Partner.

Third in Italy, the only one to have grown organically. The recognition came after years of complex enterprise implementations, certified expertise across all Hubs, and measurable results delivered for clients.

The numbers

HubSpot Elite Partner

Third in Italy, the only independent one. Rating of 5.0 out of 5.0 with 15 verified reviews. 12 proprietary apps on the HubSpot Marketplace.

114% growth over 3 years

+114% growth in the 2019–2022 period. Ranked #30 in Il Sole 24 Ore's list of Italy's fastest-growing companies. Approximately 40 professionals. Headquartered in Rome.

Twilio Gold Partner

The only one in Italy, one of approximately 70 worldwide. Member of the EMEA Partner Advisory Board 2026.

Who we work with

Complex customer-facing processes, tailored solutions, measurable impact.

Large, management-driven enterprises with revenues exceeding €100 million. Financial services, insurance, healthcare, retail, technology, sport, real estate: every project starts with a deep understanding of the client's business and ends with measuring the impact produced.

Explore the results >>

Where we're headed

Artificial intelligence is changing the rules of enterprise consulting.

Exelab has chosen a clear direction: to become the partner that takes responsibility for results. The EVE framework governs execution with rigor and transparency. The outcome-based model aligns Exelab's compensation with the client's KPIs. AI is integrated into every phase of the work as a structural capability.

Explore our Approach Explore EVE