Enterprise AI Consulting

Artificial intelligence that delivers results, not presentations

AI architectures designed around customer processes, autonomous agents in production, and a governance framework that guarantees control, compliance, and measurable impact.

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The gap isn't technological

The technology works. The problem lies in the transition from experiment to system.

The models are powerful, the platforms mature, the APIs accessible. Yet the vast majority of AI projects stall at the pilot stage. The operational foundations are missing: who governs the agent when the model makes a mistake? Who measures the impact? Who ensures AI Act compliance?

Solutions designed around the process, not the technology

 

Every architecture starts from the business objective, not the platform.

We design AI agents that operate on real channels: WhatsApp, voice, messaging, email. We build intelligent automation for complex processes where simple rules aren't enough. We integrate predictive analytics, scoring, classification, and summarization into the operational flows where they're needed as a native capability of the enterprise process.

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Governance: the layer that is missing almost everywhere

 

Go-live is not the end of the project. It's the beginning of the most critical phase.

We build the AI governance layer that ensures agents keep working over time: continuous performance monitoring, drift management, and controlled rollback when needed. AI Act compliance is an architectural requirement built into the agent's design from the very first sprint, with a complete audit trail and human oversight mechanisms.

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The three levels of Artificial Intelligence

 

 

Generative AI

 

Content, analysis, summarization, interpretation.

Generative AI accelerates intellectual work: it produces drafts, summarizes complex documents, interprets unstructured data, and generates insights from large volumes of information.

Agentic AI

 

Interactions, qualification, assistance, escalation.

Agents that operate autonomously within defined processes: they manage interactions across multiple channels, qualify leads, resolve first-level issues, and escalate to human teams when the context requires it.

AI Governance

 

Monitoring, drift, compliance, control.

The layer that ensures agents keep functioning over time: continuous observability, anomaly management, regulatory compliance, and the ability to intervene rapidly when something goes wrong.

Our solutions

  • Logo di REMAX Italia

    REMAX: an AI assistant on WhatsApp, every day

     

    An AI architecture built around the specific processes of a real estate network.

    For REMAX, we designed Max Coach: a personalized AI coaching assistant for brokers and recruiters, accessible via WhatsApp and connected in real time to HubSpot CRM. It analyzes each user's business data and delivers tailored strategic coaching in seconds. Max Coach is part of a broader ecosystem: Max Talent for managing new agent leads, a complete CRM setup for marketing, sales, and technical support, and a B2B website for the franchise network.

    Discover the REMAX case
  • Logo di DentalPRO

    DentalPro: AI virtual agents across 300 clinics

     

    An enterprise deployment cited directly in the Twilio Q4 2025 earnings presentation.

    For DentalPro, Italy's largest dental clinic chain, we designed and implemented AI virtual agents based on Twilio ConversationRelay, operational across approximately 300 clinics throughout Italy. The agent handles bookings, information requests, and first contact across all channels, integrated with the CRM for a unified patient view. Low-value interactions are handled autonomously, human agents focus on conversations that require expertise, and the service is available across all channels with no time restrictions.

From potential to results: you need a system

 

Bringing AI into production and maintaining it over time requires a framework designed to measure, govern, and scale.

Skills that span from agent design to post-deployment governance, and a partner that takes responsibility for the outcome. That's why we built EVE.

Discover EVE, the delivery framework
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The way of working that produces results

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Evolved

We design custom AI architectures for enterprises that want to bring artificial intelligence from experimentation into production. As a HubSpot Elite Solutions Partner and Twilio Gold Partner, we integrate AI into leading enterprise platforms with privileged access to technologies and product roadmaps.
Discover the solutions
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Powerful

From the first discovery workshops to governance of agents in production, we support large enterprises at every stage of the AI journey.
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